taka bt's Privacy Policy

This Privacy Policy ("Policy") sets out the rules governing your relationship with the taka bt platform and the processing of your personal information. By registering on taka bt or using the platform, you are considered to have accepted the terms of this Policy. This Policy is an integral part of our Terms and Conditions and both documents should be read together.

1.1 Information You Provide Directly

When you create an account on taka bt, we collect the following information:

• Full name, date of birth, and national ID or passport number (for identity verification)
• Mobile number and email address (for communication and account security)
• bKash, Nagad, Rocket, or Upay account details (for processing transactions)
• Any additional information you provide yourself, such as messages sent when contacting support

1.2 Automatically Collected Information

Certain information is collected automatically while you use the taka bt platform:

• IP address and Device ID
• Browser and operating system type and version
• Your activity on the platform — which pages you visited, how long you stayed, which games you played
• Login and logout times, session-related information
• Information collected through cookies and similar technologies (see Section 4 for details)

1.3 Information Received from Third-Party Sources

For identity verification and fraud prevention purposes, taka bt may at times collect information from payment service providers (such as bKash or Nagad) and identity verification services. This information is used solely for account verification and transaction security.

taka bt uses collected information for the following purposes:

2.1 Account and Service Management

We need your core information to create, manage, and keep your account secure. This includes login verification, password recovery, sending OTPs, and detecting any suspicious activity on your account.

2.2 Processing Financial Transactions

Payment-related information is used to process deposits and withdrawals and to maintain accurate transaction records. All financial activity on taka bt is conducted through Bangladesh's mobile banking systems, so the necessary information is retained to ensure transaction security.

2.3 Providing Customer Support

Our 24/7 live chat and email support team may access your account information to properly resolve your questions or complaints. Your conversations with support are also recorded to help improve service quality.

2.4 Marketing and Promotional Communications

If you consent to receiving promotional messages, we will keep you informed about taka bt's latest offers and bonuses. You may opt out of this at any time.

2.5 Preventing Fraud and Illegal Activity

Automated systems are in place to ensure platform security and to detect and prevent illegal activity — such as creating multiple accounts, money laundering, or bonus abuse.

taka bt does not sell your personal information or transfer it to any third party for commercial purposes. However, limited information sharing may occur in the following cases:

3.1 Service Provider Partners

Trusted third-party service providers are engaged for payment processing, identity verification, game software supply, and technology infrastructure management. These partners operate under strict confidentiality agreements and may only use the information received for their specific designated tasks.

3.2 Legal Obligations

If required by applicable law in Bangladesh or by a court order, taka bt may be obliged to provide information to the relevant authorities. In such cases, we will provide only the information that is strictly necessary.

3.3 Business Transfers

In the event of a business merger or acquisition, user information may be transferred to the relevant party, provided the new party ensures protections equivalent to those in this privacy policy.

4.1 What Cookies Are and Why They Are Used

Cookies are small data files stored in your browser. taka bt uses cookies for the following reasons:

• Essential Cookies: Keeping login sessions active, security verification, and ensuring the core functionality of the platform.
• Performance Cookies: Analysing which pages are used most or where issues are occurring in order to improve the service.
• Preference Cookies: Remembering your language preference, display settings, and similar choices.

4.2 Cookie Control

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

5.1 Security Measures

taka bt applies industry-standard technical and organisational measures to keep your information secure:

• Data transfers are secured through SSL encryption
• Sensitive information (passwords, payment details) is stored in encrypted form
• Firewalls and regular security audits are conducted to prevent unauthorised access to servers and databases
• Access to information is limited to authorised staff only, on a need-to-know basis

5.2 Data Retention Period

Your information is retained for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period for legal and audit purposes, after which it is securely deleted.

5.3 Response to Data Breaches

In the event of an unexpected data breach, taka bt will notify affected users as quickly as possible and will take the necessary steps to limit the damage.

As a taka bt user, you have the following rights:

6.1 Right to Access Information

You may request at any time what information we hold about you. This request can be made through the support team.

6.2 Right to Correct Information

If any of your information is incorrect or outdated, you may request a correction. Additional documentation may be required for changes to identity verification details.

6.3 Right to Delete Information

You may request deletion of your information when closing your account. However, certain information may be retained for a defined period to fulfil legal obligations or resolve ongoing disputes.

6.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages, you may opt out at any time through support or from your account settings. This will not affect your access to core services.

taka bt strictly does not provide services to anyone under the age of 21. Age is verified at registration, and additional documentation may be requested in cases of doubt. Keeping minors away from gambling is a core element of our responsible gaming policy. We do not knowingly collect personal information from anyone under the age of 18; if such information comes to our attention, it is immediately deleted and the associated account is closed.

taka bt reserves the right to amend this privacy policy when necessary. If any significant changes are made, we will publish a notice on the platform and inform registered users by email or mobile. Continued use of the platform after any changes will be taken as acceptance of the revised policy.

For more details about the service, you can find a full introduction to the site on our About Us page. Answers to common questions about the privacy policy are also available in our FAQ section.

If you have any questions or requests regarding this privacy policy, please contact us: